We manage IT so well,you won't even know
We'll take your IT worries off your hands so you can focus on your work in peace.
Over 17 years of experience · Managed Service Provider
Looking for an MSP or a retainer partner?
We offer two proven collaboration models. Choose the one that suits you best.
Managed Service Provider (MSP)
Fixed price per user per month. You don't deal with anything, we take care of everything. Monitoring, maintenance, helpdesk, backups, security. Simply complete IT in one package for a predictable cost.
- Fixed monthly price per user
- Proactive monitoring and maintenance
- Helpdesk and fast support included
Retainer Partner
A monthly hour retainer where we deliver maximum work. Regular maintenance, support, and unexpected requests. Ideal for companies that want flexibility and a personal approach at a reasonable price.
- Monthly hour package at an agreed price
- Regular maintenance and service included
- Flexible scope based on your needs
What can we do for you?
Hardware & Devices
- Management of laptops, desktops, and printers
- Device health monitoring via RMM
- Component replacement and OS reinstallation
- Windows and Linux workstation management
Servers & Networks
- Windows and Linux servers, virtualization
- Active Directory, DNS, DHCP, VPN
- MikroTik and Fortigate firewalls
- Wi-Fi networks (Ubiquiti, TP-Link Omada)
Cloud & Security
- Microsoft 365 and Google Workspace
- Backup with ransomware protection
- Two-factor authentication and YubiKey
- Business applications and training
With every collaboration, we perform an in-depth audit and create documentation free of charge. Schedule an audit →
How does IT as a service work?
We are an MSP – Managed Service Provider. We take comprehensive care of your IT so you can focus on what you do best. No firefighting, no surprises.
1
Free IT audit
We map your current IT environment – networks, devices, licenses, security. We identify weak spots and areas for improvement.
2
Tailored solution design
We design a solution specifically for your company. No cookie-cutter approach – every business is different and deserves individual care.
3
Seamless deployment
We take over management without downtime or stress. Your employees won't even notice the transition – everything just starts working better.
4
Ongoing management & support
24/7 monitoring, helpdesk, backups, updates – we take care of your IT as if it were our own. You focus on your business.
The difference between MSP and break-fix IT
Why is it worth having a partner who monitors your IT constantly, not just when something stops working?
MSP (proactive management)
- Fixed monthly costs, no surprises
- We monitor disk and RAID health, catching problems before they manifest
- Regular backups, updates, and security checks
- One team that knows your infrastructure from A to Z
- IT works for you, not just fixing what just broke
- We regularly visit you in person, have a chat, and uncover issues employees don't usually report
Break-fix (reactive IT)
- You pay for every intervention, costs are unpredictable
- A disk fails, data disappears. The technician comes, replaces the disk, and leaves
- Nobody monitors system health, backups, or security
- Every time you explain your situation to someone new
- The technician is motivated by things breaking. The more problems, the more work
- The technician doesn't know you personally, comes only when you call, and fixes only what's visible
Cybersecurity is no longer optional, it's mandatory
The new Cybersecurity Act changes the rules of the game. Companies must now implement stricter security measures. We'll make sure your protection is at maximum and fully compliant with the law.
most often manage IT for
Small & Medium Business
No IT department and everything is handled by someone "on the side"? We'll take over tech and tools management so IT doesn't hold back your growth or operations.
Find out more
Kindergartens, primary, and secondary schools
IT teachers should teach, not fix technology. We'll set up systems so lessons run absolutely smoothly and without any outages.
Find out more
Verified on Google
Trusted by companies and schools that want worry-free IT
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Inspirita
“S firmou MDCS Group máme na klinice TCM Inspirita skvělou několikaletou zkušenost. Starají se o celé naše IT prostředí, od počítačů a sítí až po zálohy a zabezpečení dat a vše funguje spolehlivě a bez stresu. Velmi oceňujeme jejich rychlou reakci, ochotný přístup a srozumitelnou komunikaci i pro nás, kteří nejsme IT specialisté.”
Lucie Bagarová
Provozní manažerka
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“Od března 2025 máme spolehlivého IT partnera - MDCS Group s.r.o. = spolupráce, jakou si přejete – rychlá, srozumitelná a lidská. IT tým, který ví, co dělá, a ještě k tomu s vámi mluví jako s člověkem, ne jako s další zakázkou.”
Ing. Martina Štorcová
MP EDU
”
“Na spolupráci s MDCS Group s.r.o. nejvíce oceňuji to, že mohu být jako ředitel školy naprosto klidný. O IT se jednoduše nemusím starat. Vše funguje spolehlivě, bez zbytečných výpadků a zaměstnanci školy opakovaně projevují spokojenost.”
Ing. Miloš Kodad
VOŠ a SPŠE Františka Křižíka
Common questions and concerns
Everything you need to know about how we'll take over and manage your company or school IT without outages and stress.
We offer transparent monthly plans based on the number of devices and scope of services. We'll be happy to share pricing during a non-binding consultation.
We respond to critical issues within 30 minutes. Most regular requests are resolved within a business day, often within hours.
No! We handle most work remotely. We only come on-site when necessary – e.g., for hardware installation.
We work standard business days. For clients with a monthly plan, we also offer weekend support for an extra fee.
We specialize in small and medium businesses up to about 100 employees and schools. This allows us to provide a personal approach.
We're happy to collaborate with internal IT staff. We can complement them in areas where they lack capacity or expertise.
We start with a free audit of your IT environment. We map the state, propose a solution, and smoothly take over management without outages.
Microsoft 365, Azure, Fortinet NSE, MikroTik, and more. A complete overview can be found on our About Us page.
Let's chat about your IT with no obligations
The first step is just a short conversation. Tell us your concerns, and together we'll find a solution that makes sense.
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